Training and Development Coordinator

The Training & Development Coordinator shall, develop, implement, and continually improve the KMM corporate training program as appropriate to KMM needs.
To achieve success the KMM Training & Development Coordinator will: 1.
Ensure that all KMM training plans determine the necessary competence for personnel performing work effecting conformity to the product.
2.
Ensure that where formal training is not available, other effective actions are taken to achieve the necessary competence, and to evaluate the effectiveness of the actions taken.
3.
Ensure that personnel being trained at all levels are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives 4.
Maintain appropriate records of education, training, skills, and experience per KMM's documented procedures and AS9100C requirements.
5.
Be responsible for developing, coordinating and when necessary, conducting training for employees in all departments throughout each KMM location 6.
Perform complex work in planning, developing, coordinating and implementing company- wide training programs and services applying 6 levels of thinking/learning, and 7.
Develop and evaluate training methods and curriculum content based upon employee productivity and FPY immediately upon entering the daily work force and 8.
Create a standard report to present or send to key personnel to include statistics, goals, actions items, successes, struggles, issues, etc.
It is expected that KMM Training & Development Coordinator will spend roughly: 9.
20% of their time working with all KMM Program Managers, Directors, Coordinators, Trainers, Team Leads, and Operators to identify training needs 10.
40% of their time to work with trainers to develop specific trainings and curriculum that meet customer requirements 11.
40% of their time should be working to improve the teaching skills of anyone who will teach/ facilitate/ mentor any part of the KMM program (trainers, mentors, subject matter experts, etc.
) This position requires an understanding of the importance of the function and that they are representing KMM through their daily interactions and as such it is an expectation that they will conduct themselves in a professional manner at all times, be respectful and responsive and follow all the KMM policies.
PRIMARY DUTIES AND RESPONSIBILITIES 1.
Oversees the research, development, and delivery of a comprehensive company-wide program of training courses for all KMM employees 2.
Collaborate with PMs, Directors, Coordinators, and the Training Department to: design/develop a training program that ties required training to job descriptions, AS9100C, 3rd party auditing, internal audits, and customer requirements a.
Develop new training programs.
Program development would include designing/building training modules, with accompanying instructor and participant work guides b.
Implement structured on the job training (SOJT) programs c.
Implement structured mentoring programs d.
Revisions of training curriculum and methods to improve effectiveness.
Work to develop a system that measures production employee skills the day they begin work on the floor which reflects the progress and effectiveness of training e.
Design and distribution of surveys, interviews and questionnaires for conducting training needs assessments 3.
Develop, implement, and evaluate new and existing training programs including "Use of Dynamics" training 4.
Supervise subordinates' activities and work product by delegation, performance evaluation, disciplinary action and conflict resolution 5.
Demonstrate leadership, guidance, motivation, counseling and/or discipline to contract staff, subject matter experts or participants.
6.
Oversees standard employee training in both in-classroom and On-The-Job settings 7.
Communicate with diverse audiences (e.
g.
, employees, customers, 3rd party auditors, etc.
) to provide information and clarification regarding training programs, documentation,, policies, and procedures 8.
Remain current in job specific procedures in order to apply the most appropriate methods by attending conferences, educational programs and seminars, reading professional publications, using the Internet, and participating in professional organizations 9.
Direct the review and selection of training materials and if necessary, acquire copyright clearances in order to obtain the highest quality source materials to ensure AS9100C and Customer Compliance 10.
Supervises the design, development and implementation of the conversion of traditional training materials to alternate learning formats (e.
g.
, computer assisted instruction, Webcast delivery, video streaming, Intranet, etc.
) 11.
Ensures training record keeping and documentation is up to date, accurate, and properly documented as defined in AS9100C 12.
Supports company LEAN program by participating in LEAN events and lean trainings 13.
Work collaboratively with a wide variety of personalities; and adapt training needs for individuals with various learning styles 14.
Continually identify opportunities for training process improvements 15.
Follow work rules and standard safety regulations at all times 16.
Maintain safe working practice's and insure training area is 5sed 17.
Develop long-range, intermediate, and short term goals to develop and implement successful training programs and projects for all KMM employees 18.
Budget preparation and fiscal management to develop and administer a budget 19.
Wear appropriate personal protective equipment as required by job task.
20.
The Training Coordinator on a weekly basis will physically visit and spend time at each KMM manufacturing facility to access training and development needs of each facility.
21.
Adhere to all KMM safety policies and practices as well as manufacturer recommendations on operation of all equipment and tools 22.
All other duties as assigned 23.
This person has the responsibility and authority to carry out assigned tasks.
EDUCATION / KNOWLEDGE, SKILLS, AND ABILITIES 1.
Bachelor's degree from an accredited college or university with a major in business, public administration, education, or social / behavioral science or related field 2.
Three (3) years professional supervisory or management experience in directing, developing, evaluating and teaching curriculum 3.
Program or project management techniques 4.
Training or instructional strategies and methodologies including Bloom's Taxonomy 5.
Principles of group dynamics and human behavior 6.
Problem-solving techniques 7.
Principles of supervision 8.
Strategic and organizational planning techniques 9.
Copyright restrictions in regard to the development and delivery of training programs 10.
Functions, features and potential applications of electronic systems for the delivery of training programs 11.
The ability to communicate (verbally and written) fluently in the English language 12.
Demonstrated ability to prioritize time and resources (e.
g.
, people, facilities, events, materials, etc.
) 13.
Organize, prioritize and perform multiple tasks concurrently 14.
Exercise sound judgment in safeguarding confidential or sensitive information.
15.
Independently make decisions and take appropriate action 16.
Conduct research, gather information and analyze a variety of data 17.
Create an environment (trust, team spirit, energy, and professionalism) that motivates employees 18.
Prior experience developing training curriculum 19.
Ability to organize multiple deadline driven assignments at once 20.
Ability to define problems, collect data, establish facts, and draw valid conclusions 21.
Advanced computer literacy in Windows environment including MS Office 22.
Ability to work in a team environment 23.
Excellent attention to detail 24.
Adaptable to change (positive or negative) and to considerable variety in the workplace 25.
Accepting of criticism and ability to deal calmly and effectively with stressful situations 26.
Demonstrate initiative with all responsibilities and challenges 27.
Ability and willingness to travel weekly to each KMM location These requirements may be temporarily adjusted or modified at the time of the opening and will be based on current labor availability and staffing needs.
In these instances it is expected the employee will be able to meet all requirements within 180 days of accepting the position EQUIPMENT AND MACHINERY USED 1.
Computer, projectors, and computer related software.
2.
Standard office equipment such as copiers, calculators etc will be used, etc 3.
Variety of hand tools may need to be used including small hand tools for cutting, crimping, connector insertion and extraction tools, heat guns and infrared heat gun, pneumatic hand operated crimp tool, various wrenches, torque and ratchet screwdrivers, x-acto knives, scissors, hot tweezers, and various other small hand tooling necessary for the training of KMM employees.
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
1.
Analytical-the individual synthesizes complex or diverse information and can interpret the information as needed accurately to internal and external teammates.
The individual can analyze work performed and verify accuracy and completion of tasks.
2.
Problem Solving-the individual identify and assist in the resolution of problems in a timely manner and gathers and analyzes information skillfully by using knowledge gained through work experience and education.
The individual provides process improvement ideas and solutions to problems and is proactive in addressing potential issues.
The individual embraces the concept of team participation in problem solving and understands the importance of providing and seeking assistance when needed.
3.
Oral and Written Communication-the individual communicates clearly and respectfully with others and avoids situations that are negative and potentially destructive to the team environment.
The individual communicates with the team to effectively provide input for process improvements and lean activities to enhance product and work environment.
The individual speaks clearly and respectfully at all times including stressful situations, demonstrates group presentation skills and conducts meetings effectively.
The individual can work effectively with all levels of coworkers and can communicate in clear, understandable and concise language.
The individual must be able to effectively communicate through various forms of communication both written and verbal and internal and external.
4.
Delegation-the individual delegates training assignments based on individual competencies, gives authority to work independently however retains the accountability for the outcome of the delegated tasks, sets expectations, timelines and monitors delegated activities.
5.
Leadership-the individual inspires others to perform well and is willing to accept feedback from others.
This individual must be able to show leadership through personal actions and a good solid work ethic that promotes teamwork and enthusiasm.
The ability to listen and understand problems and issues clearly and to recognize subordinate or coworker problem, issues and frustrations with processes to assist in resolving these problems is critical to this function.
The individual understands and practices a servant leadership attitude and treats everyone with respect and understanding while providing guidance, assistance and direction.
6.
Time Management Skills-the individual effectively manages work time to ensure that they are engaged and focused to provide a quality product in the allocated timeframe.
The individual must be able to effectively manage their time to avoid unnecessary absenteeism or time away from the work area.
7.
Management Skills-the individual can effectively manage projects or programs through effective time management and ensure that critical issues are resolved in a timely manner.
Effective organization skills and daily attention to the elimination of waste in personal, department, and production processes is required.
The individual includes staff in planning, decision-making, facilitating and process improvement, makes self available to staff and provides regular performance feedback, has a plan for the development of subordinates' skills and encourages growth within their organization.
8.
Quality Management-the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
The individual is engaged in the operation requirements to provide a quality product in all steps of the process.
The individual can understand and follow all quality requirements and will seek assistance where necessary.
The individual demonstrates an understanding of the importance of the quality of work necessary to meet the customer expectations and the importance of their function in that process.
The individual meets the measurement for FPY where applicable and strives to make improvements where necessary.
This competency will be demonstrated through increases in operator FPY.
9.
Judgment-the individual understands the complexity and importance of the job function and demonstrates this through quality work and attention to detail.
The individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
The individual is willing to seek assistance where needed.
The individual shows good judgment by adherence to company policies and procedures.
This competency will be demonstrated through improved productivity, FPY, and an increase in certifications.
This individual must have the ability to listen and engage others to understand and ensure that decisions affecting them have their input and ideas evaluated) 10.
Planning/Organizing-the individual prioritizes and plans work activities, uses time efficiently.
The individual participates in 5S + Safety daily and keeps a clean and organized work area.
11.
Lean / Process Improvements - the individual has an understanding of the lean environment goals and is actively engaged in process improvements in all areas of responsibility.
12.
Safety and Security-the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly and provides assistance as needed to the Safety Committee.
OTHER - It is KMM's expectation that the employee will know, understand and adhere to all KMM policies, procedures, standards of conduct and adhere to KMM Mission Statement and Values.
They must be trustworthy, honest, dependable, and able to work and be a part of the teamwork environment at KMM.
In addition the employee must be self motivated and exemplify good attention to detail and strive for 100% quality as well as be able to handle the job pressure of schedules and customer changes as well as occasional interruptions.
There may be times where extra hours are necessary to meet customer delivery requirements.
The continued success of KMM is reliant upon the engagement of employees to provide continuous improvements through lean activities and process improvement activities and recommendations.
Quality of product is paramount to KMM and the employee's continued employment and as such the ability to perform the functions of the job will be evaluated on a regular basis to ensure that these requirements are met.
Communication and transparency are critical to the success of this position.
The Training & Development Coordinator must foster a culture of commitment and proactive response to any KMM coworker or customer.
Clear communication with supervisors in regards to production; understanding of the process is paramount to the program success and employee success.
As a KMM employee it is an expectation that you will treat coworkers with respect and will refrain from any comments or actions at work, in public or on public networking sites that could be considered as liable or degrading to KMM or your fellow employees.
KMM has no tolerance for discriminatory behavior of any kind.
The employee is representing KMM as a leader and/or through their contact with customers, vendors, community members and fellow employees and is expected to present themselves in a professional manner at all times.
This position is considered a leadership position and as such is a representative of KMM and is therefore expected to be performed in a professional manner at all times.
This position will require travel for training, to customers and/or other KMM facilities as needed and this may include working at other locations periodically and/or possibly for extended periods of time to support operations and fulfill job requirements In the event that a KMM vehicle is not available for use the employee will be required to provide their own transportation.
This job description is not intended as a written contract or a promise of continued employment but a guide to job duty requirements.
Other tasks or duties may be assigned as needed to perform the daily operations to provide customer satisfaction and a quality product.
This document is considered proprietary to KMM and may not be copied, transmitted or shared outside KMM without express written permission from the H.
R.
Director or KMM Executive Management.