Front Desk Associate

Front Desk Agent Duties: - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests using the hotel's reservation system - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest complaints or concerns with professionalism and empathy - Assist guests with luggage and provide directions or recommendations for local attractions - Maintain a clean and organized front desk area - Process payments and maintain accurate records of guest transactions Qualifications: - Excellent communication and customer service skills - Proficient in using phone systems and computer software - Strong problem-solving abilities and ability to handle difficult situations with tact and diplomacy - Ability to multitask and prioritize tasks in a fast-paced environment - Previous experience in a customer service role is preferred *Note: This job description is not intended to be all-inclusive.
The employee may be required to perform other related duties as assigned.
* If you are a friendly, outgoing individual who enjoys providing exceptional service to guests, we would love to hear from you.
Apply now to join our team as a Front Desk Agent! Job Type: Part-time Pay: $15.
00 per hour Benefits: * Flexible schedule Schedule: * 4 hour shift * 8 hour shift * Evening shift * Morning shift * Night shift Work setting: * In-person Experience: * Hotel experience: 1 year (Preferred) Ability to Commute: * Dickinson, ND 58601 (Preferred) Work Location: In person