*Responsibilities*
* Provide outstanding customer service and act as “client-care officer” through direct contact with new and existing customers and partners.
* Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
* Entry and communication of sales orders, job creations, customer issues, and any other customer-related need.
* Act as internal project coordinator on customer jobs, as assigned.
* Coordinate resolution of customer problems and complaints with Field Management.
* Assist Management with sales cold calls, sales promotions, customer satisfaction surveys, customer inquiries, and customer visits, as assigned.
* Accurately measure, track, and report project and sales outlook information.
* Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
* Demonstrate a strong sense of accountability toward company, co-workers, and customers.
* Assist other areas of the business, as needed, depending upon workflow and availability.
*Skills and Communication*
* Ability to efficiently switch between multiple tasks on a daily basis
* Strong organizational skill and excellent communication skills.
* Attention to detail
* Administrative Writing Skills
* Microsoft Office Skills; able to build and maintain spreadsheets and able to professionally format documents in Word
* Professionalism
* Problem Solving
* Self-motivated with good work ethics
*Education and Experience*
* High school diploma or equivalent education required
* 1 year of administrative assistant experience
* Knowledge of appropriate software including: Microsoft Word, Excel and Outlook, Microsoft PowerPoint and Adobe Acrobat (and/or other PDF software equivalent)
* Valid driver’s license
Job Types: Full-time, Part-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
Work setting:
* In-person
* Office
Application Question(s):
* What is your desired wage?
Work Location: In person
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