*Do you have a dynamic personality? Do you love interacting with people? If you answered yes, we want to talk to you!*
*Job Overview*
Responsible for attending to the needs of all guests especially during check-in and check-out times.
You are often the first face a guest sees, so your role in the organization is critical.
*Essential Job Functions*
* Provide information to guests about policies, services and amenities
* Respond to guest requests for assistance
* Be knowledgable about local attractions and events so you can refer guests
* Process payments
* Sell rooms to "walk-in" guests
* Make over-the-phone reservations
* Communicate with other departments to ensure smooth hotel operations
* Mitigate guest concerns and complaints
* Be professional and courteous to all guests and other staff members
* Balance the cash drawer
* Make corrections to accounts and folios as necessary
* Ensure guest and staff safety at all times
*Additional Responsibilities*
Other duties may be assigned by Management.
*Qualifications & Requirements*
* Must be able to "own your shift" - solve guest problems as they arise so we can ensure their stay is enjoyable and seamless
* Communicate effectively with managers and other team members
* Able to work in a fast-paced and demanding environment
* Be able to stand for long periods at a time
* Be able to type, answer the phone and utilize our PMS system (OnQ)
* Be organized and time efficient
WILL BE REQUIRED TO WORK HOLIDAYS AND WEEKENDS!
*Physical Demands*
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl as well as talk and hear.
The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
The employee must be able to see differences in widths and lengths of lines, such as those on graphs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Part-time
Pay: $13.
00 - $15.
00 per hour
Expected hours: 24 – 32 per week
Benefits:
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
Work Location: In person
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