Team Member/Customer Service

*About us* Southwest Mutual Insurance is building our legacy of mutual insurance coverage for home & farm since 1900.
Our work environment includes: * Modern office setting * Flexible working hours * Work-from-home days * On-the-job training * Casual work attire * Growth opportunities * Relaxed atmosphere * Safe work environment Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs.
This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
Duties: - Answer customer inquiries via phone, email, or in person - Assist customers with payments and billing questions - Responsible for processing of changes to Insured policies: Handle other duties as assigned while operating as part of a team - Maintain knowledge of current policies and procedures - Collaborate with team members to ensure customer satisfaction Requirements: - Excellent phone etiquette and communication skills - Familiarity with technology, Microsoft Suite of Office Products - Strong problem-solving skills and ability to handle difficult situations with professionalism - Multilingual abilities are a bonus - Basic math skills for accurate calculations Join our team as a Customer Service Representative and be part of a North Dakota company that values exceptional service and customer satisfaction.
Apply now! Job Type: Full-time Pay: $15.
97 - $16.
99 per hour Benefits: * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Weekly day range: * Monday to Friday * No weekends Ability to Commute: * New Salem, ND 58563 (Required) Ability to Relocate: * New Salem, ND 58563: Relocate before starting work (Required) Work Location: In person